As a company that serves travelers around the world, Savoya takes seriously its responsibility to protect personal data – both as a general practice and in response to the upcoming implementation of the European Union’s General Data Protection Regulation (GDPR).
Effective May 25, 2018, the GDPR requires all companies that do business with EU citizens to comply with higher standards regarding the protection and movement of personal data. Stiff fines may be imposed on companies that fail to adequately secure consent for obtaining personal data, take the necessary steps to protect it, or facilitate the portability of this personal information.
In preparation for the upcoming rollout, Savoya has made the following updates – among others – to become GDPR ready:
- Defined all instances where personal information is collected to ensure necessary data protection measures are in place at each stage
- Introduced new “opt-in” and “opt-out” mechanisms to provide customers with more granular control over the communications they receive from Savoya
- Removed “legalese” from terms of service and privacy policies so that they can be more easily understood by all stakeholders
- Developed pathways for requesting the download or deletion of all personal data stored by Savoya
- Ensured that all of Savoya’s third-party vendors to which personal information may be visible are also GDPR compliant
“Complying with the GDPR was never a burden for us,” says Robert Dobrient, Founder and Chief Executive Officer of Savoya. “Instead, we see the opportunity to further refine the way we protect our travelers’ personal information as an extension of the way we practice our core value of transparency. Security isn’t just about safe ground travel experiences. It’s about ensuring that we minimize the risks to our travelers at all stages of the process – and that includes protecting their personal data.”
Existing Savoya customers with questions about GDPR or who require updated contracts incorporating GDPR-specific language should reach out to their account managers directly for more information. Or, for general questions on Savoya’s data collection and security practices, reach out to firstname.lastname@example.org.